tag:assertthat.statuspage.io,2005:/historyAssertThat-BDD & Cucumber for Jira Status - Incident History2023-09-05T04:43:08ZAssertThat-BDD & Cucumber for Jiratag:assertthat.statuspage.io,2005:Incident/21846922019-01-31T11:55:48Z2019-02-01T11:39:48ZThis is an example incident<p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>11:55</var> UTC</small><br><strong>Resolved</strong> - Empathize with those affected and let them know everything is operating as normal.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>11:45</var> UTC</small><br><strong>Monitoring</strong> - Let your users know once a fix is in place, and keep communication clear and precise.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>11:51</var> UTC</small><br><strong>Identified</strong> - As you continue to work through the incident, update your customers frequently.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>12:21</var> UTC</small><br><strong>Investigating</strong> - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.</p>